Privacy & Security

Personal Data Collection

Ania Haie will collect and hold certain information about you online when you provide it to us (make a purchase, register, sign up to our mailing list, contact us) to ensure you have the best possible optimised online shopping experience, and to successfully fulfil your order and to process its tracking.

The information we may gather about you are: full name, mailing address, billing address, payment card information, phone number, email address, birthdate, account username and password.

We value your privacy and keeping your data information safe and secure is crucial for us, therefore any collected data about our customers that is gathered via our website fully complies to the UK Data Protection Act 1998.


Mailing List

Ania Haie uses your email address to inform you about your recent order, shipment and tracking information. We may also contact you to inform you about our special offers, sneak peeks, new collections, exciting news and upcoming collaborations.

If you choose to discontinue receiving Ania Haie newsletters via email, then click on the 'unsubscribe' link at the bottom of any of our emails.

Keeping your information secure and protecting your privacy is a top priority for us, therefore we will never give your contact information away to any third parties nor market it elsewhere. Please contact our customer service via email at info@aniahaie.com if you have any further questions.


Cookies

Cookies are small text files that specific internet browsers use on your electronic device when you view certain websites online. The purpose of cookies is to store and retain personal preferences about the user and to remember when the user returns, as a result creating a quicker service and fully optimised website.We use cookies on our site to track our customer's patterns and behaviours. It creates an easy enjoyable and better personalised shopping experience for our customers by adhering to their specific preferences.

Most internet browsers use cookies as a default setting but there is the option to set up a 'private' mode on your browser, which would mean the cookies are removed after visiting a website. However, this could alter your user experience with our website as certain functionalities will not be optimised.


Secure Payment

To process an order, we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. Ania Haie employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data. All credit card details that are given to us by you are done so on a secure server using PayPal. We do not store credit card details nor do we share customer details with any 3rd parties. Please note, we do not store any financial information from you. Please contact our customer service via email at info@aniahaie.com if you have any further questions.


Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.


Privacy Rights

The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.
https://rakutenadvertising.com/legal-notices/services-privacy-policy/
https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/
 

Changes to Our Privacy Policy

We reserve the right to alter this Privacy Policy information at any given time. When changes have been made to our Privacy Policy it will be updated within the Privacy Policy footer section; please refer to this section to stay informed. Please contact our customer service via email at info@aniahaie.com if you have any further questions.

We do not store credit card details nor do we share customer details with any 3rd parties.


The website is operated by:


Ania Haie Ltd.
Creeds Farm, Silver Street
Burrow Bridge, Bridgewater
Somerset, TA7 ORZ
United Kingdom

 

GDPR Compliance

The app used for assuring the GDPR/CCPA compliance of this site, collects your IP and the email address in order to process the data. 

Data Rectification

You can use the link below to update your account data if it is not accurate.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.